What Information We Collect
When you register online with CareNatural and/or shop with us, we ask for your name, telephone number(s), home address, email address and, occasionally in connection with promotions, prize giveaways or newsletters, we may ask your age or the month and date of your birth. When you make a purchase on our site, we ask for your delivery address, billing address and payment method details. We may also obtain information about your usage of our website and product purchases to help us improve our service to you. If you are applying for Care Group membership, personal SSN will be required for personal income tax purposes per IRS regulations.
How We Use Information Collected
We may, from time to time, send you information about our products, details of promotions and special offers via email or regular mail. Your information is unique to CareNatural, it will not be shared with other company or organization.
To serve you better, we may combine information you give us online, through our catalogs or through other sources. We may also combine that information with publicly available information and information we receive from or cross-reference with others through the cooperative databases. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products that may be of interest to you, and for other promotional purposes.
Although unlikely, we may disclose your personally identifiable information if we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to CareNatural or to others. We may also disclose your personally identifiable information when we believe the law requires it.
Updating, Correcting and Modifying Your Information
To ensure that your information is up-to-date, we encourage you to provide us with updates regarding such information and to inform us of any errors with respect to the personal information we hold. You may update, review, modify or correct your CareNatural online account information at any time by accessing your password-protected registration via www.CareNatural.com. To update, access, modify or verify any other information, or if you do not have an online account, you may contact one of our customer service representatives by phone. Ordinarily, we will need specific information from you to verify your identity, before we can provide you with the personal information we hold. We may ask you to put your request for a correction in writing.
Security of Your Information
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software which encrypts the information you input. We reveal only the last five digits of your credit card number when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing using SSL encryption software.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign out when you finish using a shared computer.
Links to Third party Sites
These are electronic pieces of information stored on your computer, to allow us to recognize you when you return to our site and to provide you with customized services and information. Although we do not store personal information in cookies, we do tie cookies to customer member ID, which is then used to pull personal information out of the database for identification purposes. Cookies are not used to access information entered on the secure server. This information can be accessed only when you enter your name and password. If customers reject a cookie placed by CareNatural, they will not be able to use the CareNatural service other than view the CareNatural Web site.
CareNatural also uses Third Parties to provide services to you on behalf of CareNatural, and in doing so they must set cookies on the site. Such Third Party Cookies are used to:
- Store session state information
- Authenticate Customers
- Help customize content delivery
- Provide context-sensitive help
- Protect Web site security and login time-outs
For information on how to have your browser disable cookies or provide a warning before accepting a cookie, please refer to the cookie options in your browser's Options or Preferences menu.
CareNatural takes special care to protect the safety and privacy of children. Our website is a general audience site. We do not permit anyone under the age of 18 to register with us. We also do not send email correspondence to anyone who tells us that they are under the age of 18 without their parent's consent.
Children under the age of 18 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the Web.